Website Builder

Web Site Builder cancellations will only be accepted within 7 days of the product being ordered. Requests must be submitted in writing. Written requests must be emailed to policy@tppinternet.com from the registrant email address, or faxed on the registrant’s company letterhead to 1300 792 306. Refunds will be provided, less a 10% administration charge.

Please note that upon cancellation, the web site will remain up and running (providing hosting is still valid) but any live elements of your site (such as guest books, links to external sites etc) will cease to operate.

Any site built and/or published using Web Site Builder is not to be duplicated. TPP Internet will not provide the source code for any template based portions of a web site developed with Web Site Builder for any third party means.

Web Site Builder customers may upgrade to a larger product on a pro rata basis – i.e – any unused portion of the service (per month) is discounted off the upgraded product. In the event that the value of your current product exceeds the value of the upgraded product, you will not be provided with a refund.